Even if you are not looking for trouble and do not violate any
known SEO rule (but only half of them), you still might have to
experience the ultimate SEO nightmare - being excluded from
Google's index. Although Google is a kind of a monopolist among
search engines, it is not a bully company that excludes innocent
victims for pure pleasure. Google keeps rigorously to SEO best
practices and excludes sites that misbehave.
Not Present in Google's Index
First, it is necessary to clarify that the fact your site is
missing from Google's index can mean two things:
a. You have not been included yet, though you have submitted an
inclusion request. As described in the Google
Sandbox article, it is normal to have to wait some time before
being indexed for the first time. You can't to anything to speed the
process but wait.
b. You have been excluded from Google's index
because of violation on your site. As said, this is a real nightmare
for any SEO and you will need to take some steps to correct this most
unfavorable situation. The rest of the article explains how.
Why Does Google Exclude Sites?
There are many reasons that can make Google exclude your site(s)
and all these reasons are related to a violation of some kind. For
instance, your sites are over-optimized and this makes them very
suspicious. Over-optimization has many faces and you can have a look
at the Optimization,
Over-Optimization or SEO Overkill? Article to get some ideas of
practices that you should avoid.
Besides over-optimizing the onsite content, some of the other
reasons for being excluded from Google are SE spamming, hidden text,
hosting illegal content, linking to bad neighbors, inter-linking,
etc. There is no an exhaustive list of SEO sins that Google does not
tolerate, nor you'll get a letter from Google to inform you that you
have been a bad boy and that's why you have been kicked out of its
index but if you resort to any forms of SEO manipulation and you
attempt to mislead search engines, you might expect that sooner or
later you will have to deal with reinclusion.
Reinclusion Steps
After you discover that you have been excluded from Google, the
first step is to analyze why. You need to know what made them angry
with you and correct your mistakes. Check for links to link farms and
bed neighbors, for doorway pages and keyword stuffing. It is unlikely
that you don't know your own sins.
Next, you have to contact Google with a reinclusion request. Go to
Google
Sitemaps and from the Tools menu on the right, select Submit a
Reinclusion Request. On the next screen, read carefully the
instructions and explanations, fill in the required data (you may
want to have a look at the next section - Reinclusion Tips for
ideas what to write) and submit your request.
After you submit your inclusion request, there is nothing more you
can do than fix your errors (if you have not already done it) and
wait patiently for the answer.
Though the process of submitting a reinclusion request is pretty
straightforward, there is some general advice, which can help you.
The following tips can improve your chances of success.
Reinclusion Tips
Admit your errors and fix them
This has already
been said but it is a big mistake to write to Google and play
innocent. You can lie to yourself but this way you will not convince
them that you are a martyr who has been suffering because of their
cruelty. And above all - fix your mistakes before you submit
the reinclusion request. It is a very stupid situation to have your
errors unfixed and wait for reinclusion because you will simply
never get reincluded this way. What is more, you are undermining
your chances for success in the future as well.
Be polite.
The worst mistake you can make in your
reinclusion request is to be rude. Threatening Google with lawsuits
or hinting that you might boycott their AdWords program in revenge
for being excluded from their index is a deadly mistake. Anyway,
Google are not obliged to provide you with free traffic, so being
included in their index is not a special privilege they had granted
you for your AdWords money.
Look at their Webmasters Guidelines.
It is unlikely
that they have changed them recently and you do not comply with them
anymore but it does not hurt to double check that you have done what
Google recommends to do.
Don't spam them.
Google receives heaps of e-mails
and it is not possible to answer each incoming e-mail an hour or so
after it had been submitted. Bombarding Google with tons of e-mails
(even polite ones) could only make your situation worse.
Is it your first time?
Google may not keep
statistics of its recidivists but if it just happens that your site
gets bans several times a year, this gets very suspicious. If you
are banned for the first time, you can account on amnesty. But if
you have been banned many times, you can be out of luck with
reinclusion requests about the same site.
Reaasure them that it is not going to happen again.
This
is also very important because if Google get the impression that you
violate their rules very often, they might be reluctant to reinclude
you. In some cases, when it was not your personal fault - e.g.
webmaster you hired sent many spam letters or your site got hacked,
you can explain what happened, giving a detailed timeframe of the
events.
Consider AdWords
If you really rely heavily on
traffic from Google, consider buying AdWords. This is not a
blackmail (we ban you, you pay for AdWords) because many sites just
do not pay for AdWords but rely on other traffic-generating schemes
instead.